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Terms and Conditions Your custom is important to us and we want you to be 100% happy with your purchases. We provide accurate descriptions and a first class service. We are always happy to answer your questions. Please email. sales@kellytoys.co.uk PAYMENT TERMS Payment is accepted in the following formats: Credit/ debit card online or via telephone Cheque (UK only - please allow up to 5 working days for clearance.) Pay Pal nochex Postal Order (UK only.) Cash on collection. SHIPPING - UK Goods are normally posted the next WORKING DAY after payment has been received/cleared. Items are posted by either Standard First Class delivery or via courier. SHIPPING - International Overseas shipping is despatched Standard Airmail. CANCELLATION Under the Distance Selling Regulations 2000 ("DSR"), you have the right to cancel the contract for your purchase(s) within 7 working days of delivery, items should be returned securely packaged and in their original condition to the address shown on the invoice. You will be responsible for the costs of returning goods unless they were delivered in error. RETURNS POLICY Items must be returned within 14 days at the customers own cost . We strongly recommend that you use a recorded delivery service since responsibility for the goods remains with you until we have received them. In the unlikely event that goods purchased from us are faulty, we will offer you the choice of a full refund or a replacement item upon receipt by us of the faulty item in it's original condition and packaging. In these conditions we will refund the cost of the return postage. Before returning anything to us, please e-mail us to advise us of your intention to return the items. Returns must be sent to the following address: Kelly Toys 25 Cordwell Close Castle Donington Derby DE74 2JL NON RECEIPT OF ITEM Please let us know within 30 days of order if you have not received item, stating order number and date of order. PRIVACY NOTICE When you place your order with Kelly Toys the information that you provide us with will be collected for the following reasons - to allow us to process your order and dispatch it to you - and to provide you with the best possible service. Any information that we collect will be held securely and in accordance with the Data Protection Act 1998. Kelly Toys will not disclose your information to third parties. « Back |
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Shopping with Kelly Toys is Child's Play We at KellyToys know that every parent or grandparent wants the very best Baby Equipment and Childrens Toys for their children and grandchildren. Our aim is to supply the best Baby equipment, Baby Toys, Educational toys and games,Traditional Childrens toys, Bath toys and Prams and Pushchairs. If you can't find what you are looking for please email us at sales@kellytoys.co.uk and we will help you find your perfect gift. We have an ever expanding range including brands Trunki, Didicar, Tomy, Hauck, Saplings, and Cosatto. Baby Equipment from top UK brands are available at Kelly Toys. Get essential baby products delivered straight to your door: from prams and pushchairs, cot beds to junior beds, high-chairs and booster seats, buggy boards, car seats and baby walkers. Free delivery on all orders over £100.00 |
